Explore BigWave
Less Chasing. More Doing.
Twelve ways BigWave takes the busywork out of running a field service business.
Everything a tech needs in the field
Technicians log in from any device to see their assignments and capture photos, notes, time and materials on site, and it all flows straight back to the office.
BigWave Technician Access
Everything a tech needs in the field, and it all flows back to the office.
Add the tech
Give them a login
Add a technician (your own or a partner's) and issue them a login to your BigWave instance.
standard & partner technicians
They sign in
From anywhere, on any device
Log in from the field on a phone or tablet. Their role scopes them to just their own work.
One login
Their whole workload, right there
No paperwork, no clipboard. A technician logs in and everything for the day is live in front of them, and everything they do updates the same system your office is watching.
In the field
Everything a technician needs to run the visit, and to capture what happened.
My assignments
Assigned work orders on a calendar (month or week) and a list. Tap through to any job.
Schedule & site
Date, time window, address and site details for every visit, no guessing where to be.
Capture on site
Photos, notes, signatures, timestamps and material usage, logged the moment it happens.
Deliverables
Upload the deliverables each job requires, guided, so nothing is forgotten.
Work history
Every past assignment in one place: searchable by customer or location.
ID badge
A photo badge to pull up or print: proof of identity on arrival at a site.
trade in the clipboard! Structured, guided capture means clean data every visit, not scraps on a phone.
Straight back to the office
Field to file: the moment it's logged
The second a tech records something, the office sees it, filed by project, site and work order. Live status, no chasing, and it feeds billing automatically.
The office also manages:
ratings & scorecards per-tech service pricing onboarding workflows docs & custom fields
The payoff
Capture once: the whole business acts on it
Techs work from one login, capture clean data on site, and it lands in your system instantly. Faster invoicing, fewer support calls, and nothing lost between the field and the office.
Any device Web & mobile Partner techs too
Put every technician on one platform
Technicians (your own or a partner's) log in from any device, capture clean data on site, and everything flows back to the office instantly. Faster invoicing, fewer support calls. Start your free 30-day trial.