Rollout management
Run a national rollout
From a community spreadsheet to a single platform: how BigWave turns a multi-site rollout into a project, a work order for every location, and parallel workflows that keep hundreds of sites moving.
BigWave Rollout Management
how a national rollout runs — start to finish, on one board
The opportunity
A rollout lands
A high-velocity project to install equipment or technology across hundreds of retail locations over a relatively short period of time.
The old way
A community spreadsheet
Shared spreadsheets lead to unnecessary delays, mistakes and inaccuracies — costing everyone extra time and money.
ditch the community spreadsheet!
BigWave takes the rollout
Spin up a project for the initiative
Break each rollout into a project — defining its own delivery process, custom fields, alerts and status.
Step 1 — load the sites
Import all sites & custom field data
A tight integration with Excel lets the team import and export rollout data with ease.
one row per site → hundreds at once
Step 2 — generate the work
A work order for every site
Quickly generate work orders for each site in the rollout — no more copy-paste, no missed locations.
Step 3 — two tracks run at once
Support workflows run alongside the site visit
The site visit has its main flow — survey, install, deliverables. But most work orders also need internal-only processes: pull a permit, coordinate with the customer, stage equipment. In BigWave those are workflows — separate, parallel tracks that support the visit, each handled by a shared queue.
Main flow · the site visit
1Site survey
2Schedule & dispatch
3On-site install
4Upload deliverables
5Close out
Support workflows · internal & parallel — happening at the same time
Pull permit needed before install
JMARTP Permits queue · anyone free picks up next
Customer coordination needed before scheduling
DLSK Account team queue · shared coverage
Stage equipment as needed
RGMVBC Warehouse queue · shared coverage
someone out today? the queue keeps moving! Each workflow is a shared queue — anyone on it can grab the next item, so a single absence never stalls a site. Build them once, no programming.
Step 4 — run every site the same way
Schedule, alert & capture
Schedule technicians, configure alerts, upload deliverables and track extensive custom field data. Technician time cards flow straight into invoiceable line items — so you can track time & materials and automate same-day invoicing.
Schedule technicians Configure alerts Upload deliverables Custom field data Time & materials Automated invoicing
Shared with the organization, customers & partners
One platform for internal, customer and partner delivery teams — no status meetings, just real-time visibility for everyone.
The payoff
Deliver the rollout reliably
Streamline your field management services, eliminate meetings, and improve your customer satisfaction — across hundreds of sites at once.
No status meetings Immediate status Deliver reliably with less
Roll out hundreds of sites on one board
See how BigWave turns a national rollout into a project, a work order for every site, and parallel workflows that keep the whole program moving. Start your free 30-day trial.