Explore BigWave
Less Chasing. More Doing.
Twelve ways BigWave takes the busywork out of running a field service business.
Track exactly what your business needs
When BigWave's standard fields aren't enough, define your own: name them, group them, and add them to work orders, assets, sites and more. No developer required.
BigWave Custom Fields
When the standard fields aren't enough, track exactly what your business needs.
The gap
Standard fields only go so far
BigWave's built-in fields cover the basics, but every business tracks something extra the standard form was never going to hold.
The fix
Define your own: as many as you need
Add custom fields from Actions → Setup, name them, and categorize them into groups that make sense for your team.
no developer required!
Add them to almost anything
Seven kinds of records, your fields on each
Assets Work orders Technicians
Sites Projects Partners Workflows
Shape every field exactly how you want
Each field is fully configurable, far more than a blank text box.
Groups & categories
Organize fields into named groups, even surface a group as its own details tab on the record.
Pick-list values
Define a set of available values so users choose from a clean dropdown, not free-typed text.
Required & on-create
Mark a field required, or show it right when a work order is created, to capture data up front.
Visibility control
Decide per field whether customers, technicians, or partners can see it, sharing only what you intend.
Global or local
Define a field once globally for every record of a type, or scope it to a single project, asset type, or customer.
Change & date alerts
Fire an email alert when a field changes, or on a schedule around a date value: warranties, renewals, inspections.
every change is audited! Edits to fields and values are captured in the audit trail for full data integrity.
Use them everywhere
Your fields work like first-class data
Custom fields aren't bolted on; they behave like every other field in BigWave.
Importable
Bring custom field values in from a spreadsheet in bulk.
Exportable
Push any grid view, custom fields included, out to Excel.
Searchable
Find records by custom field value, and add fields as grid columns and views.
The payoff
Your system, your fields, and it's fast
Bend BigWave to your business without waiting on anyone. Custom fields are built to stay extremely fast and responsive, no matter how many you add.
Fast & responsive As many as you need No developer required
Make BigWave fit your business
Define the fields your operation actually needs, no developer, no waiting. Add them to work orders, assets, sites and more, then import, export and search on them. Start your free 30-day trial.