Explore BigWave
Less Chasing. More Doing.
Twelve ways BigWave takes the busywork out of running a field service business.
Every file in one place
Organized, controlled, and generated on demand. Go beyond a plain upload with Deliverables: custom slots, required file types and naming conventions, and review status tracked on every work order.
BigWave Document Management
Every file in one place: organized, controlled, and generated on demand.
Files come in
Upload anything
Drag in photos, PDFs and forms from the office or the field. Drop a ZIP and it auto-expands into individual files, or just link an external URL.
cloud-backed storage
Documents go out
Generate from templates
Build Word templates with mail-merge fields once; BigWave fills them with live data to produce Work Order, Invoice, Quote and Approval documents.
merge fields → PDF
One store, on every record
Documents live right where the work does
Every file attaches to the record it belongs to: work orders, projects, assets, sites, partners and technicians, so it's always a click away, never lost in an inbox or a shared drive.
Organized & under control
Once files are in, BigWave keeps them tidy, secure and easy to find.
Folders & filters
Sort into custom folders with live counts; filter by file type and sort by newest, oldest, folder or type.
Visibility controls
Flag each document customer-, partner- or technician-visible, sharing only what you intend to.
Bulk actions
Select many at once to download as a ZIP, move between folders, or delete in one sweep.
Email documents
Send selected files straight to work-order recipients or any typed-in address, right from the list.
Image tools
Preview photos in a gallery and rotate them right-side-up without leaving BigWave.
Audit & access log
Every upload, download, move and delete is captured, plus an alert when a document is added.
The flagship feature
Deliverables: structured document capture
Go beyond loose uploads. Deliverables define exactly which documents a job requires, and hold work to that standard.
Custom slots
A slot per required document: set the file type and a naming convention (e.g. site ID in the filename).
Mandatory review
Require critical documents to be reviewed and approved before they're marked complete.
Status reporting
See at a glance what's uploaded, pending review, or missing, and filter across every work order.
Global & standard docs
Apply a deliverable to every work order (e.g. a safety form), or set standard documents per asset type.
nothing slips through the cracks!
The payoff
Document chaos, gone
No more missing files or cryptic names. Every document is captured to the right record, controlled, and ready for billing, compliance and your customers: a well-oiled machine.
Compliance-ready Billing-ready One source of truth
Get your documents under control
Go beyond a plain upload with Deliverables: custom slots, required file types and naming conventions, and review status tracked on every work order. Start your free 30-day trial.