Partner access
Extend your coverage — without the hand-offs
Bring partner companies onto the same platform your team uses. They log in to manage their assignments, dispatch their own technicians and update your work orders in real time — or connect system-to-system via the API.
BigWave Partner Access
Extend your coverage — partners work right alongside your team.
The need
Cover every region
A national client wants one vendor everywhere. Partner networks let you win that work — you cover your region, partners cover theirs.
Bring them in
Give the partner a login
Add the partner company and issue logins. A role scopes them to the work you share — nothing more.
no separate system for them to run
Collaboration, not hand-offs
Partners work on the same system, same data
Partners log in and work directly with your project teams — on the very same records your internal team uses. No emailing spreadsheets back and forth. Everyone is on the same page, all the time.
What partners do in BigWave
A partner logs into their own area and drives their side of the work end to end.
Assigned work orders
Partners are assigned to work orders and see them in their own assignments grid, filtered by date and project.
Assign their technician
Once a partner assigns one of their techs, they update your BigWave system directly with the technician info.
Manage their own techs
Partners keep their own technician list — add, search by region, and manage the crew they dispatch.
Projects & customers
Follow the projects they're part of and the customers they serve on your behalf.
Custom fields & docs
Define custom fields for partners and attach documents right on the partner record.
Full audit trail
Every partner change is captured — clear accountability across two companies working as one.
their techs, your work order — one update! When a partner tech updates a job, your office sees it instantly — no phone tag.
Or connect system-to-system — via the API
Just like customers, partners can access BigWave through the open API — no manual entry. Their own systems can pull assignments and push technician and status updates straight into BigWave, keeping both companies in sync automatically.
same API as customers pull assignments push tech & status updates
The payoff
Nationwide coverage, one shared system
Win the accounts that span every region. Your partners plug straight into the same platform — everyone on the same page, delivering on-site service anywhere your customers need it.
Same system, same data Login or API Everyone on the same page
Cover every region with partners on one platform
Give partner companies a role-based login — or an API connection — so they manage their assignments, dispatch their own technicians and update your work orders in real time. Win the national accounts that span every region. Start your free 30-day trial.