About BigWave
Elevate your game with BigWave field service software
Every day, we focus on making BigWave Software fulfill the needs of service-based companies with a national focus.
Our vision
For over 15 years, we've been committed to a software-as-a-service solution that elevates nationally focused, service-based enterprises.
Our mission
A primary goal for every business is to produce more output with consistent staffing — all while maintaining great customer service.
Our team
Built on Experience
John Livermore — Founder & CEO
John founded BigWave Software in 2005 after more than a decade building business-critical systems across industries — point-of-sale, medical, financial systems, operations systems for Dell and American Airlines, and telecom. That breadth shaped BigWave's core belief: powerful software doesn't have to be complicated.
Twenty years on, BigWave serves service organizations across the country, and the focus hasn't changed — dependable software, straightforward pricing, and a team that answers when you call.
Get started
Our process
How we work
No matter the task, BigWave is trusted to handle the deployment and servicing of fixed-location assets for large and small companies alike.
1. Book a call
Book a call to start your 30-day trial. We will show you the ins and outs of BigWave and how it streamlines your internal processes.
2. Activate your account
We set up a custom login and walk you through every option BigWave offers for your company, with training so you get the best out of it.
3. Start saving time
Once BigWave is integrated, you can streamline service centers and help desks, manage assets, eliminate meetings, and deliver reliably with less.
Try BigWave free for 30 days
Streamline national service centers and help desks, manage assets, eliminate status meetings, and deliver reliably with less.