BigWave Announces Improvements to User Interface, Adds Project Types for Project Management Portal

For Immediate Release

FRISCO TX, Oct. 22, 2008… BigWave Software, a developer of innovative technology solutions for IMACD services firms (installs, moves, adds, changes, disposal of equipment), today announces the launch of version 4.0 of its rollout management application. BigWave, a help desk and rollout management portal, helps organizations manage multi-site rollouts more efficiently, allowing them to collaborate and communicate quickly and effectively both on and off site.

The improvements enhance the user experience by streamlining the process for creating new projects and work orders. Version 4.0 also adds streamlined help desk functionality. This addition enables BigWave users to track both help desk and rollouts from the same application. Version 4.0 also introduces “issue tracking” capabilities which may be used to track sales calls, software features, employee evaluation and a variety of other functions.

“BigWave is the only comprehensive project management portal available to help organizations implement a multi-site rollout efficiently and effectively,” said John Livermore, president of BigWave Software. “With this release, in addition to streamlining their multi-site installations, users have help desk and issue tracking functionality all from the same application. Additionally the application has improved navigation and a major speed upgrade by leveraging modern AJAX technologies. We have also reduced the learning curve for new users by including help videos and a rewritten user manual.”

“BigWave is an excellent tool that has helped us maximize our billing opportunities over the years,” said Charles Kerr, operations manager of Technisource’s Deployment Division. “Our rollouts went so smoothly with one customer, we gained two additional projects. BigWave has played a key role in the growth of our deployment division.”

BigWave solves the problems created by spreadsheets, the application of choice for many project managers. While spreadsheets and traditional project management tools work well for unique projects, BigWave is ideal for repetitive “cookie-cutter” style projects such as multi-site installations. The application provides project teams a central repository for critical information and distributes crucial information to technicians, employees and contractors in the field. Further, BigWave gives project managers real-time data and reduces potential for error by automating many of the mundane but necessary tasks required by multi-site rollouts.

BigWave Software

Based in Frisco, Texas, BigWave Software creates and markets software for companies specializing in IMACD service calls and multi-site rollouts. Developed by project managers who have experienced the challenges associated with IMAC service management, BigWave is the only comprehensive portal that directly addresses the problems that surface with everyday IMACD service calls and large scale rollouts. BigWave is an innovative, customizable, webbased project portal that directly addresses the needs and greatly reduces operational costs commonly found in this line of business. BigWave guarantees delivery of the most useful application for managing IMACD service calls and multi-site rollouts by means of advanced technology and exceptional support.

Media Contact John Dalkowitz
210-837-9861
john@be3.com